This policy is titled “Confidentiality Policy” of the University.

Introduction

The ICFAI Foundation for Higher Education (IFHE), a Deemed-to-be-University, recognizes the importance of confidentiality in maintaining trust, integrity, and professionalism. This policy outlines IFHE’s commitment to preserving the confidentiality of sensitive and confidential information and providing a secure environment for all of its partners.

Scope of the Policy

This policy applies to all employees, contractors, volunteers, students, constituents and affiliates of IFHE, regardless of their position or role within the organization. Confidentiality is paramount in all departments and areas of operation.

Internal Reporting System and Whistleblower Protection

IFHE is dedicated to fostering a culture of transparency and accountability. To ensure the confidentiality of whistleblowers and address staff grievances concerning employment matters, IFHE established an internal reporting system. This system allows individuals to report concerns or misconduct confidentially and without fear of retaliation.

1. Procedure for Reporting
1. Individuals can report concerns or grievances through designated channels, such as HR, Ethics Committee, or a Grievance Committee.
2. Reports should include detailed information regarding the issue, including dates, individuals involved, and supporting evidence.
3. The designated committee responsible for investigating such matters will handle all reports promptly and discreetly.


2. Whistleblower Protection
1. IFHE prohibits retaliation against individuals who report in good faith. Any form of retaliation will be subject to disciplinary action, up to and including termination.
2. Confidentiality of whistleblowers will be strictly maintained throughout the investigation process, to the extent permitted by law.


3. Committee for Confidentiality and Actions Against Breaches Committee Composition

A dedicated committee comprising representatives from HR, Legal, Compliance, and relevant departments oversees proceedings of confidentiality policy.

Responsibilities of the Committee:

1. Ensure adherence to confidentiality protocols across all departments.
2. Investigate and address breaches of confidentiality promptly and impartially.
3. Review and update the confidentiality policy as needed to align with legal and regulatory requirements.

Actions Against Confidentiality Breaches:

1. Any individual found to have breached confidentiality will be subject to disciplinary action, which may include reprimand, suspension, or termination of employment or contract.
2. In cases where confidentiality breaches result in legal implications, appropriate legal action will be pursued.
4. Training and Awareness

IFHE is committed to providing regular training and awareness programs to educate employees and stakeholders about the importance of confidentiality, the procedures for reporting concerns, and the consequences of confidentiality breaches.

5. Review and Revision

This policy will be reviewed periodically to ensure its effectiveness and relevance, with revisions made as necessary in consultation with relevant stakeholders. Updates will be communicated transparently.

6. Conclusion

Confidentiality is a fundamental aspect of operations at the University, and all individuals associated with the institution shall uphold this policy diligently. By maintaining confidentiality, the University upholds the trust and integrity of our community and ensures a safe and secure environment for all.